Visitor privacy notice

Version 2026-11-04. This notice covers signing in with Google on a page published through RadioChat, or on a website chat run through RadioChat, without a RadioChat account.

What RadioChat keeps

When you sign in, Google tells RadioChat who you are. RadioChat keeps a one-way hash of your Google account's ID, when you first and last signed in, and that you confirmed your age. It does not keep your name, your email address or your picture unless you choose to share them with a publisher (below).

What a publisher gets

For each publisher you sign in with, RadioChat makes an ID for you that only that publisher sees. It is stable for that publisher and unrelated to the ID any other publisher sees, so publishers cannot match you up between them. A publisher may also get the nickname you pick on their page, your scores and saves there, and your conversations with their AI. If you tick Share my name and email, that publisher gets them too, so they can reply to you; you can take them back at any time on Your data.

On an organisation's website chat (a service desk), the organisation may also have your conversation summarised, emailed to its own address, and a booking you make copied into its own calendar. A conversation on one website is kept apart from one on another.

Who is responsible

The publisher is responsible for what they do with what they receive, under their own privacy notice where they have one. RadioChat holds the data for them, and keeps your Google identity for you. RadioChat uses your identity only to show you your own data here and to deal with abuse.

How long

Conversations with a publisher's AI are kept for 90 days unless the publisher sets a different period (between 30 days and two years). A visitor with no visit anywhere for twelve months is forgotten. Deleting on Your data removes everything at once; anything a publisher already exported is theirs to delete.

Your choices

Your data lists every publisher you have signed in with, exports what is held, takes back your name and email from a publisher, and deletes your data at one publisher or everywhere.